Got a question?  You might find the answer here.  If not, please contact us

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What are your showroom opening hours?
  • Monday-Friday 9.00am- 5.00pm
  • Saturday 9.00am-1.00pm
What is the warranty on your camper trailers and tents?

All camper trailers and hybrid campers purchased through Austrack Campers receive our exclusive 5-year structural warranty; which covers all parts and labour. For further information, please contact us.
All tents and other components purchased from one of our showrooms receive our 12-months warranty (conditions apply).

Will my car tow your camper trailers and hybrid campers?

Our comprehensive range of camper trailers and hybrid campers will have a model to suit most SUV and 4WD vehicles on the market. Best you contact our team r drop by one of our showrooms and tell us directly what vehicle you intend to tow with.

If I have my own trailer, will you fit one of your tents to it?

If you decide to purchase one of our tents we can certainly assist you with a quote to have the tent fitted at one of our qualified service centres.

Do you have finance options available?

We certainly do! Austrack Finance offer various finance solutions aimed at helping you get off the beaten track and start exploring Australia in your very own Austrack Camper or Hybrid.

What is the minimum deposit I need to place an order?

The minimum deposit required to put your purchase into production is $3,000 for a camper trailer and $5,000 for a hybrid camper.

How do I register the trailer?

All paperwork and documentation for registering your camper will be supplied at the time of pickup. Each State in Australia has different registration requirements so it best to check with your local State authority or call one of our showrooms for details.

What is your refund policy?

Our refund policy is in accordance with Australian Consumer Law.

Which payment methods are accepted in the Online Shop?

We accept Credit Card (Visa, Mastercard), Direct Deposit and Paypal.