• Please see our Contact Austrack Campers page for showroom opening times in your area.

We certainly do! Austrack Finance offer various finance solutions aimed at helping you get off the beaten track and start exploring Australia in your very own Austrack Camper or Hybrid.

The minimum deposit required to put your purchase into production is $1,000 for a camper trailer or hybrid camper.

All paperwork and documentation for registering your camper will be supplied at the time of pickup. Each State in Australia has different registration requirements so it best to check with your local State authority or call one of our showrooms for details.

We accept Credit Card (Visa, Mastercard), Direct Deposit.

Yes, you do. We accept credit card, cheque or direct deposit.

No we do not.

Please see our Terms and Conditions page for information on our warranty terms.

Our refund policy is in accordance with Australian Consumer Law.

No they are not. Warranty terms apply to the original purchase and purchaser.

It is important to use a torque wrench to check your wheel nuts at 50kms, 100kms, 250kms and 500kms after handover. After this time, check on a regular basis, even more often if travelling on corrugated roads.

Yes! Just like your vehicle, it is important to service the trailer on a regular basis to ensure that all parts are kept in tip-top condition. A maintenance schedule is provided with the trailer, and following this will ensure your investment is kept in the best possible condition and your travels will be issue free.

For the hardfloor camper trailers the recommended highway pressure is 40 PSI, and for the hybrid campers the recommended pressure is 50 PSI.

If you decide to purchase one of our tents we can certainly assist you with a quote to have the tent fitted at one of our qualified service centres.

It is highly recommended to season the canvas before first use. To season the canvas, set up the tent and hose it until it is soaked. Let the canvas dry naturally and repeat 3-5 times. If possible, also let the canvas get soaked with rain and dry naturally before your first use. This help close up the holes made when the tent is sewn together. Avoid using waterproofing sprays, as this coats the canvas and stops it from developing its own waterproofing.

On average, they draw 2.5amps per hour over a 24 hour period

No it does not.

Attached to the battery, there is a blue reset button connected. Ensure the van is connected to a power source, press and hold this button for 10 seconds until the light illuminates brightly. Leave the hybrid connected to the power source for at least 24 hours to ensure a full charge is obtained. The Redarc Manager30 will need to be reset, follow the on-screen promts. Until the hybrid has been connected to 240V power for appox 12 hours, the battery percentage screen will show calculating, this is normal.

Check the 240V power source has not tripped a circuit breaker or been turned off. Check the extension cable is connected to the van securely. Check the Circuit Breakers inside the van have not tripped, they should be pointing towards the ceiling of the hybrid when on.

Confirm the 240V is connected using the steps above. Ensure the battery charger is plugged into the powerpoint supplied and that this is turned on. Check the power switch on the battery charger is in the on position. Turn off the power and follow the red wire between the charger and the batteries and check if the fuse installed has blown, replace if needed. Turn the power on again after checking/changing this fuse.

The inverter will fault and not output power if there is not sufficient power in the batteries and a audible alarm will sound. The batteries need to be charged.

The hybrid comes with a manual winder for the electric awning. This needs to be connected to the under side of the awning at the rear, and will allow you to manually wind the awning in or out.

Locate the fuse box in your particular model. Remove the black cover and there will be a fuse diagram on the inside of the cover. Locate the correct fuse and swap this with a new fuse.

Yes! There is an Anderson connection of the drivers side of the hybrid. This is not connected through the Redarc Manager30, so it is crucial to use a solar controller when connecting your solar panel to this input.

Yes, the system is not designed to run off the installed batteries, you will need to connect to a 240V power source or run a 2.4kVA generator.

The fridge has multiple settings to cut out power when the voltage gets too low. Below the temperature display, there will be a small letter V with either L, M or H next to it. Make sure this is set to VL. Ensure that the voltage in your batteries does not drop below 12.0V.

Press the up button 7 times, then press the down button and hold until the roof is fully closed again. Once the roof is fully closed, open the latches. Press and hold the up and down button at the same time for 10 seconds to reset the system. Press the up button and roof will open as normal.

Press the up button 7 times, then press the up button and hold until the roof is fully open again. Once the roof is fully open, move the cabinets or other obstruction. Press and hold the up and down button at the same time for 5 seconds, continue to hold while the roof lowers to its closed position and hold for a further 10 seconds to reset the system. They system will operate as normal after this reset.

We recommend a PSI of 38 for standard highway conditions

We recommend a PSI of 55 for standard highway conditions.

Yes they do.

Yes you can.

60L fridge

No it doesn't.

Check that there is water in the tanks, and that the correct tank is selected using the blue handle valve.

Make sure that the taps for the outdoor shower are turned off tight.

We recommend using the Thetford Aqua Kem range of chemicals in the waste tank of the toilet to help break down the waste and control the smells. This range is suitable to use in septic systems, so it can be emptied into any dump point without harming the natural bacteria population. The Thetford range of toilet paper is designed to break down quickly, to avoid any clogging of the waste tank while emptying.