Gearing Up with Austrack Camper Spare Parts & Accessories
Embarking on new adventures often means ensuring your camper is ready to roll, and sometimes that means grabbing a spare part or two. At Austrack Campers, we’ve got your back. We maintain a select inventory of authentic replacement parts for your Austrack Camper model, ensuring your trusty companion remains in tip-top shape for all your adventures.
Outside Your Warranty? No worries! If your camper’s warranty period has lapsed and you’re scouting for parts, you’re in the right place. Fill out the form below, and we’ll help you out.
Under Warranty? Got something that needs attention while you’re still under warranty? No problem – head to our Warranty Claim form.
Get in Touch Directly: Sometimes, it’s just easier to chat. Feel free to shoot us an email at spareparts@austrackcampers.com.au or give us a buzz at (07) 5498 3888. Whether it’s for warranty concerns or just general enquiries, we’re here to help.
Ordering Made Simple
Enter your details and the parts you’re after in the form below. If you can, toss in a snapshot of the part you’re looking for. It’ll help our crew ensure they’re getting you exactly what you need.
Response Time
We’re always eager to help our adventurers, but sometimes we need a tad bit of time to sort things out. Allow us about 7 to 10 working days to process your request. If there’s a rush, remember, you can always drop us an email or call directly.
Returns and Cancellations
We accept returns for change of mind within 14 days of delivery; however, a 25% restocking fee will apply. All items must be unused and returned in their original packaging. Please note that factory seconds are sold as-is and cannot be returned or exchanged under any circumstances. If an item has already been dispatched and a redirection is requested, an additional freight charge may apply. Should you choose to cancel an order after dispatch, a cancellation fee will also be charged. For any return or cancellation inquiries, please contact our customer service team directly.
Special Order Cancellations
For all special orders, please complete the Spare Parts Request Form. Please note that special order items may require up to 12 weeks for production and must be paid in full prior to manufacturing.
Cancellations of special orders are subject to a cancellation fee of up to 50%. In certain circumstances, cancellations may not be permitted. All cancellation requests are assessed at the sole discretion of Austrack Campers Spare Parts.
⚠️ Quick Note: This form’s specifically for SPARE PARTS. For any warranty claims, just click here.
Can’t see the form? Click the button below (opens new window).
